Managing a wound while travelling can be challenging. Whether you need a routine dressing change for an existing injury or are worried about a new scrape getting infected, leaving your comfortable Ubud hotel or villa might feel difficult or inconvenient. Unicare Clinic’s Doctor On Call service brings professional wound care directly to you, combining convenience with high medical standards.

When is Doctor On Call the Right Choice for Your Wound?
While our clinic offers the most comprehensive facilities, the Doctor On Call service is an excellent and appropriate choice for several wound care situations right in your accommodation:
- Routine Dressing Changes: Ideal if you need regular changes for a post-operative wound or an ongoing injury like a ‘Bali Tattoo’ that’s already healing well.
- Assessment of New, Less Severe Wounds: If you have a cut or scrape that doesn’t seem to need stitches but you want a professional opinion and cleaning.
- Checking for Early Signs of Infection: If your existing wound looks a bit redder or feels more tender, and you want it assessed before it gets worse.
- Patients with Limited Mobility: Perfect if you have difficulty walking due to a sprained ankle or other injury.
- Maximum Privacy and Comfort: Receiving care in your own space can be less stressful, especially for families with children.
What Wound Care Services Can Our Doctors Provide On Call?
Our doctors arrive equipped to provide a range of essential wound care services at your location:
- Professional Wound Assessment: The doctor will carefully examine your wound, ask about the injury and your medical history, and check for any signs of infection. This assessment determines the best course of treatment.
- Sterile Cleaning and Dressing Change: Using strict sterile techniques, the doctor will clean your wound with the appropriate solution (usually sterile saline). They will then apply a modern, high-quality dressing suitable for your specific wound type and condition.
- Simple Debridement (If Necessary): For wounds with a small amount of non-viable tissue (slough) or maceration (soggy skin), the doctor may be able to perform gentle cleaning and removal of this tissue on-site to promote healing.
- Infection Management: If the doctor suspects an infection based on their assessment, they can prescribe appropriate oral antibiotics and provide detailed instructions on how to manage the wound going forward.
- Suture/Staple Removal (in some cases): For certain simple, well-healed surgical wounds, suture or staple removal might be possible during an on-call visit. Please inquire when booking if this is your specific need.
Maintaining Clinic-Level Standards at Your Location
We understand you might worry about hygiene outside a clinic setting. Rest assured, maintaining sterility is our top priority. Our doctors strictly adhere to sterile procedure standards. This includes rigorous hand hygiene practices, as recommended by CDC guidelines on hand hygiene, wearing fresh, single-use gloves, and using only pre-packaged, sterile instruments and dressings that are opened in front of you. All medical waste is disposed of safely and correctly.
Important Limitations: When a Clinic Visit is Still Necessary
While convenient, the Doctor On Call service has limitations. You must visit a clinic for:
- Wounds that clearly require stitches (sutures) to close properly.
- Deeply contaminated wounds needing extensive cleaning or debridement (like a fresh, severe ‘Bali Tattoo’ filled with gravel).
- Signs of severe infection (e.g., high fever, rapidly spreading redness) that might require IV antibiotics or further investigation.
- Injuries where a fracture is suspected (requiring an X-ray).
Our doctor can assess these situations during the visit and will advise if a transfer to the clinic is necessary, helping you make arrangements. For a broader overview, see our comprehensive wound care guide.
How the Process Works (Focus on Wound Care)
Requesting wound care via Doctor On Call is simple:
- Call: Contact our 24/7 hotline at +62 822-9829-8911.
- Describe: Clearly state you need wound care. Provide details about the wound (type, location, when it happened) and your exact location (hotel/villa name, room number, address).
- Schedule: Our team will confirm the request and give you an estimated time of arrival (ETA) for the doctor.
- Visit: The doctor arrives, performs the assessment, provides sterile wound care, gives aftercare instructions, and advises on follow-up needs.

Conclusion
Convenience doesn’t mean compromising on quality. For many wound care needs in Ubud, our Doctor On Call service provides a safe, sterile, and professional solution right where you are. Let us help you heal comfortably and safely during your stay in Bali.
NEED CONVENIENT WOUND CARE AT YOUR UBUD VILLA OR HOTEL?
Get professional assessment, sterile cleaning, and dressing changes without leaving your room. Book our Doctor On Call service now.
Call Our 24/7 Hotline to Request a Visit: +62 822-9829-8911
Frequently Asked Questions (FAQ)
Can the Doctor On Call really handle my wound properly at my hotel?
Yes, for many types of wounds. Our doctors are trained in sterile wound care techniques and bring necessary sterile supplies. They can perform thorough assessments, cleaning, and apply appropriate modern dressings right at your location.
Can the doctor treat an infected wound during an on-call visit?
Yes, our doctors can assess wounds for signs of infection. If an infection is suspected or confirmed, they can clean the wound, apply an antimicrobial dressing if needed, and prescribe oral antibiotics. For severe infections, they will recommend a clinic visit.
Can the doctor give stitches (sutures) at my villa?
Generally, no. Placing stitches requires optimal lighting, a fully sterile environment, and sometimes assistance, which is best achieved at our clinic. The doctor can assess the wound and advise if stitches are needed, then help arrange transport if necessary.
How do you ensure the procedure is sterile outside the clinic?
We maintain high standards by using strict hand hygiene, wearing fresh gloves, and utilizing only single-use, pre-packaged sterile instruments and dressings for every patient. All materials are opened right before use at your location.
Is Doctor On Call more expensive than visiting the clinic for wound care?
The Doctor On Call service includes a consultation fee for the visit, plus the cost of materials and medications. While potentially slightly more than a clinic visit due to travel time, many patients find the convenience and privacy worth it. The fee is typically claimable through travel insurance.
Do I need to provide any supplies?
No, the doctor will bring all necessary medical supplies, including cleaning solutions, sterile gauze, various types of modern dressings, tapes, and gloves.
How often would I need a Doctor On Call for dressing changes?
The doctor will assess your wound and provide a specific follow-up plan. Depending on the wound type and condition, dressing changes might be needed daily, every few days, or less often.
What if the doctor thinks my wound is too serious for on-call care?
Patient safety is our priority. If the doctor determines your wound requires clinic-based procedures (like stitches, extensive debridement) or hospital care, they will explain why and assist you in making arrangements for transfer or follow-up at the appropriate facility.
Can the Doctor On Call clean a fresh ‘Bali Tattoo’ (scooter rash) at my hotel?
They can perform an initial assessment and a gentle cleaning. However, fresh, deep scooter rash often requires significant scrubbing (debridement) under local anesthesia to remove all embedded debris, which is usually best performed at the clinic for optimal results and comfort.
Can I book Doctor On Call just for a routine dressing change after surgery?
Absolutely. This is an ideal use case for the Doctor On Call service, providing convenience and ensuring sterile technique for your post-operative wound care.





