Feeling unwell while staying in beautiful Ubud shouldn’t mean a stressful trip to a clinic. Unicare Clinic offers Doctor On Call services, bringing qualified medical care directly to your villa, hotel, or guesthouse. This guide explains everything you need to know about accessing this convenient service.
What Exactly is a Doctor On Call Service?
Simply put, it’s a house call service where a licensed and experienced doctor travels to your location to provide medical consultation, examination, diagnosis, and basic treatment. It’s essentially bringing the clinic’s expertise to you, embodying the concept of modern medical house calls focused on patient convenience and accessibility. The goal is to deliver quality healthcare in an environment where you feel most comfortable.
Benefits of Using Doctor On Call in the Ubud Area
Opting for a doctor visit at your accommodation offers several advantages, especially in Ubud:
- Comfort & Convenience: Receive medical attention in the familiar surroundings of your room without the need to travel while feeling ill.
- Privacy: Enjoy a completely private medical consultation away from public waiting rooms.
- Time-Saving: Avoid navigating Ubud’s potentially busy traffic or spending time in a clinic waiting area.
- Accessibility: An excellent solution if you’re staying in a villa slightly outside the main town centre or if mobility is an issue.
- Reduced Exposure: Minimize contact with other potentially ill patients, which is particularly beneficial if your immune system is compromised or you’re feeling very unwell.
Common Conditions Treated by Our Ubud Doctor On Call Team
Our Doctor On Call doctors are equipped to diagnose and manage a wide range of common illnesses and minor injuries. These typically include:
- General Illnesses: Such as fever, coughs, colds, flu-like symptoms, and sore throats.
- Gastrointestinal Issues: Including common traveller complaints like Bali Belly (diarrhoea and vomiting) or mild cases of food poisoning.
- Minor Injuries: Initial assessment of sprains, strains, bruises, and simple wound care for minor cuts and abrasions that don’t require stitches.
- Skin Problems: Evaluation of rashes, mild allergic reactions, or infected insect bites.
- Other Common Issues: Including ear infections, eye infections (like conjunctivitis), and uncomplicated urinary tract infections (UTIs).
- Medication Needs: Assessment for prescription refills (on a case-by-case basis) or administration of basic medications. In some cases, IV hydration can also be provided if medically indicated for dehydration.
Please remember, Doctor On Call is not for life-threatening emergencies. Conditions like severe chest pain, difficulty breathing, major trauma, uncontrolled bleeding, or signs of stroke require immediate transfer to a hospital emergency department. Call 118/119 in such cases.
How to Request a Doctor On Call in Ubud: Step-by-Step
Arranging for a doctor to visit you is simple:
- Call: Contact our 24/7 hotline at +62 822-9829-8911.
- Explain: Inform the operator you require a Doctor On Call visit in the Ubud area. Clearly describe your symptoms and provide your precise location – include the name of your hotel/villa, room/villa number, full address, and any useful landmarks. Also provide a contact number.
- Confirm: Our team will verify your request, give you an estimate of the basic consultation fee, and provide an estimated time of arrival (ETA) for the doctor.
What to Expect During the Doctor’s Visit
When the Unicare doctor arrives (they will be in uniform and carry identification), you can expect a professional medical consultation:
- Arrival & Setup: The doctor will introduce themselves and usually set up a clean space for their medical bag.
- Consultation: They will ask detailed questions about your symptoms, when they started, your medical history, and any allergies or medications you take.
- Physical Examination: The doctor will perform a relevant physical check-up based on your symptoms (e.g., check your temperature, blood pressure, listen to your chest, examine your throat or the injured area).
- Diagnosis & Treatment Plan: Based on the assessment, the doctor will explain their likely diagnosis and the recommended course of treatment.
- Initial Treatment/Prescription: They may administer initial doses of common medications carried in their bag or provide a written prescription for you to collect from a nearby pharmacy (apotek).
- Documentation: You will receive a medical summary of the visit and an official receipt for payment, which you can use for insurance claims.
Conclusion
Unicare Clinic’s Doctor On Call service provides a reliable and convenient way to access professional medical care throughout the Ubud area. Don’t hesitate to call us when you need healthcare brought directly to your doorstep, allowing you to focus on resting and recovering in comfort.
NEED A DOCTOR TO VISIT YOU IN UBUD?
Access convenient and professional medical care without leaving your accommodation. Our Doctor On Call team is ready 24/7.
Call to Request a Visit: +62 822-9829-8911
Frequently Asked Questions (FAQ)
What is the main advantage of using Doctor On Call in Ubud?
Convenience. You receive professional medical care in the comfort and privacy of your accommodation, avoiding travel when you feel unwell and potential waiting times at a clinic. It’s especially useful for those in more remote villas around Ubud.
How qualified are the doctors who make the visits?
Our Doctor On Call team consists of fully licensed, experienced general practitioners (GPs) who are trained to handle a wide range of common medical conditions and assessments outside of a clinic setting.
What areas around Ubud does the service cover?
Our service covers central Ubud and extends to many surrounding areas. Please call our hotline with your specific villa or hotel location to confirm coverage and get an estimated arrival time.
Is the service available 24 hours?
Yes, our Doctor On Call service in Ubud is available 24 hours a day, 7 days a week, including holidays.
Can the doctor provide medicine during the visit?
Yes, our doctors carry a stock of commonly used medications for initial treatment (e.g., pain relief, anti-nausea, basic antibiotics, allergy medication). If you require medication they don’t carry, they will issue a prescription.
Can I get laboratory tests done during a Doctor On Call visit?
Basic tests like rapid antigen tests (e.g., for COVID/Flu) might be possible. For blood tests or more complex diagnostics, the doctor will likely recommend a follow-up visit to our clinic where we have laboratory facilities.
What if I need more advanced care after the doctor’s visit?
If the doctor assesses that your condition requires further investigation (like an X-ray), specialist consultation, or hospital admission, they will provide a referral and help coordinate the necessary arrangements.
How do I pay for the Doctor On Call service?
Payment is typically made directly to the doctor at the end of the consultation via cash (IDR) or credit card. You will receive an official receipt.
Is the Doctor On Call fee covered by travel insurance?
Most travel insurance policies cover medically necessary house calls. We provide detailed invoices and medical summaries to help you claim reimbursement from your insurer.
Is it faster than going to the clinic?
It can be, especially considering travel time and potential waiting queues at the clinic, particularly during peak hours or if you are located far from the center. We always aim for prompt dispatch.
